Since 1891, Ravensburger has been making the world’s finest puzzles in the small city of Ravensburg, Germany. Ravensburger is an international, family-owned company with over 130 years of experience in the industry. Behind this premium quality are decades of experience, a sophisticated manufacturing process and a vision that drives us to meet our own standards and the demands of our puzzle fans each and every time. Explore our puzzle quality in detail and learn what makes a Ravensburger puzzle experience so special.
Ravensburger Softclick Technology guarantees individual pieces are so precisely cut that you can actually hear a soft ‘click’ when you fit a piece into the correct place. Every adult puzzle, even up to our 40,320 piece puzzles, has Softclick quality pieces that make the puzzling experience that much more enjoyable.
We achieve our special quality through exclusively made materials produced in our own factories. All our puzzles are FSC certified, which ensures that our products come from responsibly managed forests that provide environmental, social and economic benefits.
We print our puzzles on special linen-embossed paper. This minimizes reflections and flaring on the puzzle. So nothing gets in the way of your puzzle enjoyment.
Our hand-drawn puzzle die lines give each piece its own character and unique shape. In fact, it takes 160 working hours to design a die for a standard 1,000 piece puzzle. That’s why there truly are 1,000 unique pieces in every 1,000 piece puzzle.
Prompt Shipping and professional packaging
Our long-standing relationship with UPS FedEx DHL and other carriers around the world gives us the ability to provide a range of shipping services. Our warehouse personnel is highly-skilled and will package your items according to our precise and exact specifications. Your goods are thoroughly checked and properly secured before shipping. Everyday, we send to thousands of clients in different countries. This shows that we're committed to be the largest retailer online in the world. The warehouses are located located in Europe as much as they are in the USA.
Note: Orders that contain more than one item will be assigned a distinct processing time for each item.
Prior to shipping We will inspect thoroughly the items you have ordered. The majority of orders will be sent within 48 hours. The delivery time is estimated to be between three and seven days.
Returns
The inventory is always changing and we do not completely manage it due to the fact that many stakeholders are involved, including our factory and warehouse. The actual stock levels can fluctuate at any point. Please understand it may happen that your order may be out of stock once the order has been placed.
Our policy is valid for 30 days. Unfortunately, if thirty days have passed from the date you purchased the item, we cannot offer you a return or exchange.
Your item must be in its original packaging and be unused. It should also be in the original package.
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